Paper Details

The word ‘conflict’ refers to perceived incompatibilities resulting typically from some form of interference or opposition. Conflict management is one of the employment strategies to correct these perceived differences in a positive mode. For many decades, managers or employers had been taught to view conflict as a negative force. However, conflict may be either functional or dysfunctional. Whereas dysfunctional conflict is destructive and leads to decreased productivity, functional conflict may encourage greater work effort, help task performance and team spirit. The discussion aimed at good consensus is called Negotiation by which employers and employees settle differences. It is a process by which compromise or agreement is reached while avoiding unnecessary argument and dispute. In any disagreement, individuals understandably aim to achieve the best possible outcome for their position. However, the principles of fairness, seeking mutual benefit, and maintaining a relationship are the key components to a successful outcome. This paper analyses how to resolve conflict, clash, or difference of opinions through effective negotiation between managers and employees. Negotiation skills can be of a great deal or benefit in resolving any differences that arise between employers and employees.

conflict, incompatibilities, functional or dysfunctional, negotiation, a difference of opinions…etc,