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Job Performance and Emotional Intelligence (EI) among LPU Administrative Personnel

Dr.Sevillia S. Felicen , Dr. Lucila M. Portugal

Cite this Article:
Dr.Sevillia S. Felicen , Dr. Lucila M. Portugal ,
Job Performance and Emotional Intelligence (EI) among LPU Administrative Personnel,
International Research Journal of Humanities and Interdisciplinary Studies (, ISSN : 2582-8568, Volume: 2, Issue: 7, Year: July 2021, Page No : 139-152,
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Abstract Emotional intelligence is the ability to recognize one’s emotions, understand what others are telling you, and realize how emotions affect people around them. This study aims to assess the relationship between job performance and emotional intelligence among in the university administrative personnel. Specifically, to present the profile of the administrative personnel, determine the job performance of the personnel; assess the emotional intelligence of the personnel in terms of self awareness, self-management, social awareness and relationship management. The descriptive- correlation design of research was utilized with 67 or 100 percent of the regular employees as participants of the study. Frequency distribution, percentage, weighted mean and Pearson -r Product Moment Correlation were the statistical tools used. Based on the result, majority of the respondents are 31 to 40 year’s old, female, married, with college degree and serving LPU for 11 to 15 years. Administrative personnel can frequently manage their emotional intelligence as to social skills, self-management, social awareness and self-awareness. Majority of the administrative personnel’s job performance rating is on the above average level. Significant difference found in the assessment of social awareness and social skills when grouped according to number of years in the university. It is recommended that seminar/workshop emotional intelligence may be included in the HRMDO Learning Calendar to improve knowledge on how to manage emotional intelligence.


Emotional Intelligence, Job Performance, Administrative Personnel

Publication Details:
Published Paper ID: IRJHIS2107024
Registration ID: 20294
Published In: Volume: 2, Issue: 7, Year: July 2021
Page No: 139-152
ISSN Number: 2582-8568

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ISSN 2582-8568

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5.566 (2020)

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