Paper Details

We have seen a surge in the universities and standalone institutions offering long term and short-term hospitality programs and modules in the preceding years to support varying human resource demands in the hospitality and tourism sectors. To conduct and persist in competitive and volatile hospitality business environment, graduates require a new set of operational & managerial skills to develop formative thinking for converting the attained skill and knowledge into productivity and performance. The purpose of the study is to find out and address the new challenges encountered by the hotel management students in online learning and the new norms applicable in Industrial Training & Placement of hospitality students in the post pandemic times. The industry is an inseparable component of the tourism industry and the growth/ downfall in the two is interlinked. The hospitality industry is inclining towards technologically interfaced products and services. The study also explores the new challenges faced by students pursuing hospitality education in the region of district Faridabad. The researchers have collected data from the said respondents in institutions offering hospitality education programs & the industry. The analysis is based on responses to the online questionnaire. This study takes into account, how Covid-19 pandemic affected the learning of these students as the delivery was in an online mode wherein more than 50% of content is practical oriented since hospitality education caters to skill dependent sector. The study also makes an effort to understand new demands from employers in the sector to meet new challenges in post pandemic era.

Hospitality Education, Challenges, Pandemic, Training, Placements