Volume 06, Issue 01
Frequency: 12 Issue per year
Paper Submission: Throughout the Month
Acceptance Notification: Within 2 days
Areas Covered: Multidisciplinary
Accepted Language: Multiple Languages
Journal Type: Online (e-Journal)
ISSN Number:
2582-8568
This paper explores the impact of digital technology on public administration service delivery in India, with a focus on the evolution, achievements, challenges, and prospects of the Digital India initiative. It examines the transformative effects of digitization on governance, highlighting key initiatives and achievements such as Aadhaar, Unified Payments Interface (UPI), and e-governance initiatives. The paper also discusses challenges including digital security and infrastructure gaps and presents recommendations for future enhancement. By analysing India's digital transformation journey, this research provides insights into the opportunities and challenges of advancing digital public service delivery in the country.
Digital technology, public administration, service delivery, Digital India initiative, digital security and infrastructure.