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Volume 06, Issue 09
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ISSN Number:
2582-8568


Journal DOI No:
03.2021-11278686

Title:
"The Role of AI in Optimizing Consumer Engagement in Digital Marketing: Opportunities, Challenges, and Ethical Considerations"

Authors:
Dr. Parul Malhotra , Manan Malhotra

Cite this Article:
Dr. Parul Malhotra , Manan Malhotra ,
"The Role of AI in Optimizing Consumer Engagement in Digital Marketing: Opportunities, Challenges, and Ethical Considerations",
International Research Journal of Humanities and Interdisciplinary Studies (www.irjhis.com), ISSN : 2582-8568, Volume: 6, Issue: 8, Year: August 2025, Page No : 150-162,
Available at : http://irjhis.com/paper/IRJHIS2508014.pdf

Abstract:

The rapid amalgamation of Artificial Intelligence (AI) into the digital marketing has steered in a transformative era, transforming the way businesses engage with consumers and execute campaigns. It has transformed the industry, enabling unprecedented levels of personalization, efficiency and consumer engagement. While these developments present significant opportunities for marketers, they also introduce challenges such as data privacy concerns and the need for transparency. The paper studies the role of AI in understanding and predicting consumer behaviour and explore future trends and potential impact of emerging AI technologies in marketing. Additionally, it explores how businesses can balance technological innovation with ethical practices to achieve sustainable growth and maintain consumer trust. Through a comprehensive review of current literature and case study, this research aims to provide critical insights into the future of AI-optimized digital marketing and its impact on both businesses and consumers.



Keywords:

AI, advertising, marketing, consumer behaviour



Publication Details:
Published Paper ID: IRJHIS2508014
Registration ID: 22026
Published In: Volume: 6, Issue: 8, Year: August 2025
Page No: 150-162
ISSN Number: 2582-8568

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ISSN Number

ISSN 2582-8568

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5.828 (2022)

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03.2021-11278686